Mata v. Avianca: What every lawyer needs to know about AI hallucinations
Chris Waters · June 9, 2026 · 9 min read
The duty of competence does not delegate to a chatbot. A close read of the ABA's first formal AI opinion.
On July 29, 2024, the American Bar Association's Standing Committee on Ethics and Professional Responsibility issued Formal Opinion 512: Generative Artificial Intelligence Tools. It was the first comprehensive ABA opinion specifically addressing generative AI in legal practice.
It is the most consequential ethics guidance of the AI era.
Formal Opinion 512 does not prohibit lawyers from using generative AI. It does something more important: it identifies six distinct duties every lawyer using these tools now owes — duties grounded in the existing ABA Model Rules of Professional Conduct, but with new specific applications to AI workflows.
Every state bar has now incorporated some version of these duties into its own guidance. If you practice law and use AI, you are operating under this framework whether you have read it or not.
Here is what each duty requires, and what it means in practice.
The competence rule has always included a duty to maintain understanding of the technology used in your practice. Formal Opinion 512 makes explicit what this means in the AI context.
A lawyer using generative AI must understand:
You don't have to be a computer scientist. You do have to understand enough to make informed judgments about what the tool can and cannot reliably do. A lawyer who treats a generative AI tool as a search engine — believing its outputs are authoritative simply because they sound authoritative — is not competent to use it.
In practice: every lawyer using AI should be able to articulate, in two or three sentences, how their tool works and where it can fail. If you can't, you shouldn't be using it on client matters yet.
Most lawyers using consumer AI tools are violating the confidentiality rule without realizing it.
When you paste a deposition transcript into a consumer AI service, that text is transmitted to the provider's servers. Depending on the service tier and configuration, it may be retained, used for model training, or accessible to provider personnel. The same is true of essentially every consumer AI product.
Formal Opinion 512 is clear: confidential client information cannot be transmitted to a generative AI tool unless:
Most consumer AI products do not satisfy the second prong. Most lawyers using them have not obtained explicit informed consent for AI processing. The result is a widespread, often unrecognized violation of Rule 1.6.
A lawyer using AI for legal work should be using a tool with:
In practice: if you can't point to the specific contractual and technical protections your AI tool provides, assume you're violating Rule 1.6.
A lawyer must keep clients reasonably informed about the means used to handle their matter. Formal Opinion 512 extends this to the use of generative AI in two specific situations:
In practice, this means:
The opinion stops short of requiring affirmative disclosure in every case. But it warns that lawyers who use AI without any client communication and without any documented confidentiality protection are exposed.
This is the duty that Mata v. Avianca violated, and it is the duty that produces sanctions.
Rule 3.3 prohibits a lawyer from knowingly making a false statement of fact or law to a court, and requires the lawyer to take reasonable remedial measures if false evidence has been offered. Formal Opinion 512 makes explicit that:
This is why every state bar's AI guidance now includes some version of the same instruction: every citation produced by AI must be independently verified before it appears in a court filing. Not after. Before.
In practice: a firm using AI for drafting needs a verification step that is structural, not discretionary. If verification depends on the individual lawyer remembering to do it, it will eventually be skipped and someone will get sanctioned.
Rule 5.1 covers supervision of subordinate lawyers. Rule 5.3 covers supervision of non-lawyer assistants. Formal Opinion 512 makes clear that generative AI tools fall within the scope of Rule 5.3.
This has several consequences:
In practice, every firm using AI needs:
Firms that haven't done this work are exposed. The duty doesn't depend on whether the firm has had an AI incident yet. The duty is to have the supervision infrastructure in place before something goes wrong.
Rule 1.5 requires that lawyer fees be reasonable. Formal Opinion 512 addresses AI's impact on billing in two directions.
First, lawyers cannot bill for AI-generated time as if it were lawyer time. If a model drafts a motion in significantly less time than would have been required for an associate, the client cannot be billed for the longer associate time. The opinion is clear: the time billed must reflect the time actually expended.
Second, lawyers should not bill clients for AI subscription costs as separate line items unless agreed to in the engagement. The opinion treats AI tools the same way it treats research database subscriptions — generally a cost of doing business, not a separately billable expense.
In practice, AI is going to compress the time required for many legal tasks. The fee question is how the firm captures the value of that compression. Lawyers who try to bill hourly for AI-compressed time are exposed under Rule 1.5. Lawyers who shift to flat-fee or value-based pricing for AI-assisted work are aligned with the rule.
Each of these six duties stands alone. But the deeper point of Formal Opinion 512 is that they operate together.
A lawyer who is competent (Duty 1) to use AI but does not maintain confidentiality (Duty 2) has not satisfied her professional responsibilities. A lawyer who maintains confidentiality but doesn't supervise her associates' AI use (Duty 5) has not satisfied them either. A lawyer who supervises well but bills inflated AI time (Duty 6) is still violating the rules.
The framework is cumulative. To use AI ethically, the lawyer must satisfy all six duties — and in practice, satisfying any one of them depends on having infrastructure that supports the others.
This is why ad-hoc AI use, with each lawyer making her own choices about which tool to use and how to verify, is structurally untenable. The duties are systemic. They require systemic answers.
A firm that satisfies all six duties at the system level has:
This is not a compliance checklist. It is the architecture of a defensible AI practice.
Most firms today are not there. They are using consumer AI tools, in unstructured ways, without documented policies, without confidentiality protections, and without verification infrastructure. They are exposed under at least three of the six duties, often all six.
The path to compliance with Formal Opinion 512 is not "use AI more carefully." The path is to use AI tools that were built to satisfy these duties from the ground up — and to retire the consumer tools that were not.
That is the architectural argument Discover Docket exists to make. DDEAS — our Ethical and Accountability Standards framework — was designed to satisfy each of these six duties by default, at the infrastructure layer, in a way that does not depend on the individual lawyer remembering to do the right thing.
Formal Opinion 512 told the profession what was now required. Discover Docket is what compliance with it actually looks like in practice.
Chris Waters · June 9, 2026 · 9 min read
Discover Docket replaces case management, research, AI, depositions, billing, and communications in one platform. California and Federal first, 52 jurisdictions on day one.